CANCELLATIONS, AMENDMENTS AND REFUNDS

1. If the Adhoc.aero service is cancelled, a refund will be available as follows:

1.    a) if the Cancellation is made more than 48 hours before the confirmed service time a 100% refund will apply

2.    b) if the Cancellation is made between 48 and 24hours before the confirmed service time a 95% refund will be applied

3.    c) if the Cancellation is made within 24 hours of the confirmed service time 90% refund will be applicable

2. Amendment can be done 2 hours prior to the service schedule and less than 2 hours will be considered as "No-Show".

3. No Shows or Service declined for whatever reason will be charged at 100%. Any refund due to you will be paid within 30 days of the date on which you cancelled your booking.

Please note: When products are booked with a promotional code; no refunds can be given.

4. In the event of disruption caused by natural phenomena including, but not limited to, volcanic activity and adverse weather conditions, our normal cancellation and refund terms will apply.